Built for the work you actually do

“Panels strung beyond what the inverter can take.”

An installer in a harness fitting solar panels on a pitched roof

Solar and electrical installers

Solar, battery and backup-power installers, and the electricians who wire them in.

“The wrong person handed over, viewed or buried.”

A small spray of pink and white flowers on a polished wooden coffin

Funeral parlours

Funeral parlours and undertakers, from collection to burial or cremation.

“Two channels sell the same night.”

A thatched guest lodge with a pool and a tropical garden

Guesthouses and lodges

Guesthouses, B&Bs, lodges and anybody letting rooms by the night.

“Anybody in the practice can open a patient's file.”

Health and care

A doctor in a white coat talking a patient through her notes

Clinics and practices

Doctors' rooms, clinics, dentists, physiotherapists and vets.

“A dose given twice, or missed with nobody noticing.”

A carer sharing a laugh with an elderly resident

Care homes

Care homes, frail-care centres and home-based care.

“The cash drawer is short and nobody can say when it went.”

Shops and goods

Two shop owners in aprons standing proudly behind their counter

Shops

Shops, hardware stores, spaza shops, salons and anybody with a counter.

“Nobody knows what a plate really costs.”

A restaurant owner in an apron holding a plate in a busy dining room

Restaurants and kitchens

Restaurants, takeaways, caterers and bakeries.

“Buying something that turns out to be stolen.”

A second-hand shop wall of old televisions, radios and records

Second-hand dealers and pawnshops

Second-hand dealers, pawnshops and scrap yards.

“Shops order by phone and somebody re-keys it, wrongly.”

A forklift driver in a hi-vis vest in a stocked warehouse

Wholesalers and distributors

Wholesalers, distributors and the reps who sell to shops.

“Animals go missing and you find out at the next count.”

A farmer standing in rows of young corn in a green valley

Farms

Livestock and crop farmers, and the farms that sell to markets, packhouses and abattoirs.

“Orders from each store kept in that store's own system.”

An online seller packing an order beside her laptop

Online stores

Online stores and sellers on marketplaces.

“The customer says the delivery never arrived.”

On the move

A courier smiling at the door of a delivery van full of parcels

Logistics and couriers

Couriers, transporters, delivery fleets and anybody who runs vehicles for a living.

“Proposals that take a day to put together.”

Firms

A team around a table of laptops in a bright meeting room

Professional firms

Consultancies, agencies, accountants and the firms that sell their time and judgement.

“A conflict of interest found after the first consultation.”

A lawyer on her phone outside a glass office building, a colleague behind her

Law firms

Attorneys, advocates' chambers and conveyancers.

“Fees are worked out by hand each term, and the family with three children gets the discount wrong.”

Schools and children

A teacher at the front of a class of learners at their desks

Private schools and colleges

Independent primary and high schools, private colleges, academies and tutoring centres.

“A child leaves with somebody who must not collect them.”

A class of young children on the carpet with their hands up

Children's centres

Crèches, preschools, aftercare, clubs and holiday camps — anybody who hands children back at the end of the day.

“Every funder wants a report in its own shape.”

Faith and community

Volunteers packing food parcels into paper bags under a tent

Non-profits and NGOs

Non-profits, NGOs, trusts and community organisations.

3 problems, and what it does

A family in a church pew, a toddler looking over the bench

Churches

Churches and ministries, from one congregation to many branches.

“Somebody stops coming and nobody notices for months.”

“A treasurer who borrows quietly.”

Three women talking through papers and a laptop on a sofa

Savings groups and burial societies

Stokvels, chamas, susu, ajo, village savings groups and burial societies.